The environment, staff development and customer care are the priorities for our new Managing Director. Angela Carus takes over the role from Keith Forster who has retired after 20 years with the company.
Angela joins the company from Culina where she was Operations Director and brings an impressive track-record of industry expertise to Boughey, including hands-on warehouse experience. Her first job in the industry, not long after leaving school, was as a warehouse picker for Wincanton. She then went on to cover a range of operations within the industry and has held senior roles with a broad spectrum of companies including Gist, Kuehne + Nagel, XPO and NYK Logistics.
As Managing Director, Angela sees her wider remit as developing relationships with the company’s loyal customer base, building on its distinguished 58-year history and securing future success.
Speaking about her new role she said, “I am extremely fortunate to have joined a successful business in excellent shape. We have a talented team of people here who are passionate and proud of the business they’re part of. There are good standards in place across our two sites in Wardle and Crewe and we have long-standing positive relationships with many of our customers.
“Our people, a substantial number with long service records, are the company’s most important asset and what really stands out is the ‘family feel’ of the business which, for a company with a turnover of £62m, is a real asset.”
Angela sees her initial priorities as making sure that Boughey can be the best company it can be, ensuring colleagues know that they are valued by the company and that this is highly visible. Meeting customers will also be high on her agenda to secure the strength of the business for the future. She says that continually listening to customers and keeping pace with the industry’s ever-evolving requirements will support business growth.
And what does Angela consider to be the company’s and the industry’s biggest challenges? “Labour challenges across the UK are clear for all to see, so we have to be the best company we can be for our team and customers, she said. “As we all know the cost of living is increasing, so staff benefits packages will be a priority as will looking at ways we can help our colleagues to save money.”
She added, “Caring for the environment, our energy use and working on sustainability are all top of my agenda. We want to be one of the industry leaders in environmental responsibility. We are exploring a number of areas to see how and where we can improve on our carbon impact.
“Finding ways to take costs out of the supply chain by working with customers will also be key to our success, as well as developing our staff skills. Building relationships with local schools and communities will be important to build our future workforce, alongside creating opportunities for our team to learn and develop.”